1. Introduction
This Privacy Policy outlines how Mahindra Electric SUV collects, uses, discloses, and protects personal information when you visit www.mahindraelectricsuv.com or use our related services. We are committed to safeguarding your privacy and ensuring your data is handled transparently and securely.
2. What Data We Collect
- Information You Provide: When you book a test drive, book now, or submit an enquiry, we collect details like your name, contact number, email address, and location.
- Automatically Collected Data: We may gather technical details such as your IP address, browser type, device type, operating system, pages visited, and timestamps via cookies or web logs
3. How We Use Your Data
- To respond to your enquiries, test drive or booking requests.
- To provide user support and customer service.
- To send updates about new EV models, offers, or promotional campaigns (with your consent, where required).
- To analyze site usage and improve features on our platform.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies (e.g., web beacons, local storage) to track your preferences, optimize your browsing experience, and gather analytics. You can manage or block cookies through your browser settings, though that may affect site functionality.
5. Data Sharing
We may share your data with:
- Service Providers: Authorized third parties such as our dealers, CRM providers, and customer support teams to fulfill your requests.
- Legal Requirements: Authorities if needed to comply with legal requirements, protect rights, or ensure user safety.
- Business Transactions: Successors or partners in case of mergers, sales, or reorganizations, under confidentiality commitments.
6. Security Measures
We implement appropriate technical and organizational measures—such as secure servers and data encryption—to protect your personal information from unauthorized access, alteration, or disclosure.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Inactive or obsolete information may be securely deleted or anonymized.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, delete, or object to processing of your personal data. You may also unsubscribe from marketing communications at any time. Please reach out using the contact details below to exercise those rights.
9. Children’s Privacy
This Site is not intended for users under the minimum age as specified by law (e.g., 13 years). We do not knowingly collect personal information from children without parental consent.
10. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. The effective date will appear at the top of the policy. We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Email: customercare@mahindra.com
Phone: 1800 209 6006